Just heard the news that a major car manufacturer has placed a recall notice to 175,000 cars in India to fix defective parts. The majority of the recalls are for brake pad issue, air bag functioning, car heating, etc., which may lead to vehicle damage or affect passenger safety.
Though automobile industry is one of the few industries that rely heavily on outsourced parts or vendors, excellence is always intrinsic while manufacturing a car. Even after doing multiple quality tests, the companies may encounter some issue while installing the materials received from vendors. Most of these issues will show up when the car is on the road. So the companies will realize the issue only when a customer visits the service centre with a problem. This is a major pain for auto industries as the car manufacturers incur a huge expense to rectify the mistakes.
Vehicle Dealers App
The biggest sufferers are the people who bought the car with defective parts. For many people buying a car is a much-awaited dream and spends many hours in doing personal research before freezing onto a particular car based on inputs from friends and experts too. But, when they heard about the recall in the newspaper, it can be a heartbreaking experience to deal with.
However, many times, all the new cars sold out may not have defect parts. Only particular models may have the issues. In that case, if a company give advertisement with the recall, people who bought a similar brand car may always worry about their car. Moreover, the recalls for a brand new model car may affect the company branding also.
Wouldn’t it be nice if there is a solution where only the affected car owners are notified?
Yes. It will be amiable if there is a system where only particular vehicle owners are recalled to service centres to fix the issue instead of giving notice in the newspaper.
So, here we have the best solution for you!
We have designed Autodealrz mobile application to address the pain areas of dealership and customer disconnect. The app enhances the relationship between you and your customer and helps you deal with the issues such as recall, service, etc. on a personal front. Autodealrz mobile app also assists dealership to connect with their customers for New / Used vehicles, Parts, Service & Social Media distribution, etc.Car dealers apps iphone, Vehicle dealers app